Helios was at the time the largest global ,digital review ever known, it involved front-and-back end rebuilding work for the Nissan, Renault, Dacia and Infinity automotive brands’ websites around the world, encompassing hundreds of countries and over 90 languages.
As Lead UX I was solely in charge of the component library containing 125 objects across 5 brands globally for mobile, tablet and web. I was in charge of 4 x UX, 4 x UI, 2 Research and worked directly across multiple teams.
PROJECT DETAILS
I joined the Helios team as a Lead UX looking after the UX and UI team that owned the component library and design system that controlled the main look and feel for all brands including Nissan, Renault, Dacia, and Infinity brands.
My responsibilities on this project were:
- Maintaining all UX and UI documentation in Confluence
- Managing the UX / UI teams outputs and day to day tasks
- Responding to cross team Story requirements
- Updating all component libraries across all brands
- Prototyping interaction elements
- Presenting UX and UI outputs to development
- Stakeholder engagement on conflicting brand issues
LANDSCAPE
The key challenges for Helios were delivering a white label approach that supported 4 different brands with differing products and services through a single, consistent component library. Not just single branded organisations, but disparate product ranges, differing classifications of products, variation on choice architecture, along with multiple languages, currencies and locations and further more, all breakpoints and devices.
EXAMPLE SPRINT CHALLENGE
With the project already in full swing by the time I had joined, I was tasked to align the documentation of component libraries to ensure future design outputs were reusing as much existing code, whilst meeting the full requirements across all brands. Most of the day to day work involved enhancements to the existing components. New design functionality came in the form of the Search and FAQ sections as part of Customer Support, a key service point for all brands.
